TaxiYak makes decisions about hiring, pay, training, promotion and partner selection based on the requirements of the work and a person's ability to do it.
What we don't take into account
We do not treat anyone less favourably because of their:
- ethnicity, race or colour
- religion or belief
- caste or social background
- sex or gender
- sexual orientation
- age
- disability
- marital or family status
- pregnancy
- language
- political opinion
- place of origin
Some roles have genuine legal requirements. A driver, for example, must hold the right class of driving licence. Those requirements apply to everyone in the same way.
Adjustments
If you have a disability or a health condition and need something changed to apply for, or do, a role with us, tell us. We will talk it through with you and make reasonable changes.
Customers
The same applies to the people we drive. Every customer gets the same service, and no driver may refuse a booking or treat a passenger differently because of who they are.
Raising a concern
If you think you, or someone else, has been treated unfairly, email [email protected]. You can read how we handle reports, and how we protect the person who makes one, in our whistleblower policy.